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OnlineEventAttendanceMode Zoom.com Online Event 2 days awayRegister with Eventbrite
September
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Description:

Refine your customer service and hospitality skills. Learn how to build and maintain a positive visitor friendly business. Qualla-T Customer Service integrates Cherokee and mountain values and attitudes into your workplace as a basis for providing excellent customer service.

Topics include:

  • Stress management
  • Speaking and listening skills
  • Handling complaints
  • Managing difficult people
  • Body language, and more

Register by September 18 at: https://qualla-tcustomerservicetraining2020.eventbrite.com

 A Zoom link will be e-mailed to you upon registration.

For more information contact: Robert Hawk at robert_hawk@ncsu.edu, call 828-488-3848 or 828-586-4009

Sep 22 Tue